Contact Information

If you have any questions about our products, orders, shipping, returns, refunds, or after-sales service, please contact us using the information below. Our customer support team will reply as soon as possible.

Customer Service

Public Email:
3756792@qq.com

Phone:
15258157288

WeChat:
mhjlovecsy

Business Hours:
Monday to Friday, 9:00 AM - 6:00 PM, Hong Kong Time

Company Information

Trade Name:
SURYUS SHOP

Company Name:
BLUE STAR TRADING LIMITED

Business Address:
RM C, 6/F, WORLD TRUST TOWER, 50 STANLEY STREET, CENTRAL, HONG KONG

Return Notice

Please contact us by email before returning any product. Returns sent without prior approval may not be accepted.

Our business address is used for company contact and business information purposes. It may not be the return warehouse address.

If you need to return an item, please contact us first at 3756792@qq.com. After your return request is approved, we will provide the correct return address and return instructions by email.

Response Time

We usually respond to customer inquiries within 1-3 business days. Response times may be longer during weekends, public holidays, or peak seasons.

To help us assist you faster, please include your order number, full name, email address used for the order, and a clear description of your question when contacting us.