If you have any questions about our products, orders, shipping, returns, refunds, or after-sales service, please contact us using the information below. Our customer support team will reply as soon as possible.
Customer Service
How We Can Help
Order Support
Contact us for order confirmation, payment questions, shipping updates, or delivery issues.
Returns
Please contact us before sending any return. We will provide the correct return instructions by email.
After-Sales
If you need help after receiving your product, please send your order number and details to us.
Company Information
50 STANLEY STREET, CENTRAL,
HONG KONG
Return Notice
Please contact us by email before returning any product. Returns sent without prior approval may not be accepted.
Our business address is used for company contact and business information purposes. It may not be the return warehouse address.
If you need to return an item, please contact us first at 3756792@qq.com. After your return request is approved, we will provide the correct return address and return instructions by email.
Response Time
We usually respond to customer inquiries within 1-3 business days. Response times may be longer during weekends, public holidays, or peak seasons.
To help us assist you faster, please include your order number, full name, email address used for the order, and a clear description of your question when contacting us.