Customer Safety

Fraud Prevention

Shop safely by using only the official SURYUS website and checkout. This page explains how to identify suspicious messages, fake links, and unofficial payment requests.

Official Checkout Only

Please complete payment only through the official SURYUS checkout page. Do not send payment through private messages, unknown links, or personal accounts.

Watch for Fake Links

Be careful with suspicious ads, fake order links, copied websites, or accounts pretending to represent SURYUS.

Protect Your Account

Do not share your password, verification codes, full card details, or payment account login information with anyone.

What SURYUS Will Never Ask You To Do

  • Pay through private messages, unknown links, or unofficial accounts.
  • Share your full card number, card security code, password, or verification code by email or message.
  • Send money to a personal account to complete an order.
  • Download unknown apps or files to receive order support.

If You Receive a Suspicious Message

  1. Do not click unknown links.
  2. Do not send payment or personal information.
  3. Take screenshots of the suspicious message or website.
  4. Contact us directly at suryus01@outlook.com.
Fraud prevention helps protect your payment, account, and order information. When in doubt, contact us directly before taking action.

Report a suspicious message

Send screenshots and details to our customer service email.

suryus01@outlook.com